Privacy Policy

Last updated: May 18, 2026

ScoreCast ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website or use our services.

1. Information We Collect

When you submit an inquiry through our website, we collect: • Event name and date • Expected number of contestants • Venue type • Phone number • Email address (if provided) • Any additional details you share in the message field We also collect standard web analytics data (page views, browser type, device type, approximate location) through Cloudflare Web Analytics, which does not use cookies or track individuals.

2. How We Use Your Information

We use the information you provide to: • Respond to your inquiry about ScoreCast services • Prepare a custom quote for your event • Coordinate deployment and training logistics • Improve our website and services We do not sell, rent, or share your personal information with third parties for marketing purposes.

3. ScoreCast Software Data

ScoreCast is deployed on your own hardware — not on our servers. All competition data (scores, contestant details, judge assignments) stays on your local machine and network. We do not have access to your competition data unless you explicitly share it with us for support purposes. The software communicates with our license server only for license verification. No competition data is transmitted.

4. Cookies

Our website uses a single cookie: • preferred_lang — Stores your language preference (English or Assamese). This cookie lasts for 1 year and is used only to remember your language choice. We do not use tracking cookies, advertising cookies, or third-party analytics cookies.

5. WhatsApp Communication

If you contact us via WhatsApp, your communication is subject to WhatsApp's own privacy policy. We only use WhatsApp to respond to your inquiries and coordinate event logistics.

6. Data Retention

We retain inquiry form submissions for up to 2 years to maintain records of past communications and bookings. You can request deletion of your data at any time by contacting us.

7. Data Security

We implement appropriate security measures to protect the information collected through our website. However, no method of electronic transmission or storage is 100% secure.

8. Your Rights

You have the right to: • Request access to the personal data we hold about you • Request correction of inaccurate data • Request deletion of your data • Withdraw consent for us to contact you To exercise any of these rights, contact us through the details provided on our website.

9. Children's Privacy

Our website is not directed at children under 13. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us through: • The inquiry form on our website • WhatsApp (link available on our website) • Email (listed on our contact page)